Tag Archives: service design

User Studio © 2012 . All rights reserved.

User Studio: Pioneering Service Design in France

User Studio, based in Paris, is France’s first service design and innovation company. Founding Partner, Matthew Marino (@userstudio) speaks to Design Transitions about User Studio’s practices in bringing design to new territories, working in multi-disciplinary ways and helping organisations define … Continue reading

Doingnottalking_by_KirstySinclair © 2012 . All rights reserved.

WorkPlayExperience: Bringing Drama to Service Design

We spoke with Adam StJohn Lawrence (@adamstjohn), who describes himself as a a customer experience and service design consultant, a professional comedian and an actor. Together with service innovator Markus Hormess (@markusedgar) working under the name of Work•Play•Experience, they use … Continue reading

Uscreates © 2012 . All rights reserved.

Uscreates: Innovating Design Methodologies in Social Spaces

We asked Joanna Choukeir (@Joannachoukeir), a Communication Designer at Uscreates (@Uscreates) to share some insights into their practices and views on the current drives of change in design. 1. Tell us about Uscreates’s design practices and describe why you do … Continue reading