Author Archives: The Design Transitions Team

Amsterdam launch event © 2013 . All rights reserved.

Amsterdam Launch pictures

We had the inaugural launch of the Design Transitions book at the iconic Hotel Droog in Amsterdam on the 29th of November. We had over 50 guests from a range of private sector organisations, government and design practices. Thank you … Continue reading

User Studio © 2012 . All rights reserved.

User Studio: Pioneering Service Design in France

User Studio, based in Paris, is France’s first service design and innovation company. Founding Partner, Matthew Marino (@userstudio) speaks to Design Transitions about User Studio’s practices in bringing design to new territories, working in multi-disciplinary ways and helping organisations define … Continue reading

ZIHQ0001_LR © 2012 . All rights reserved.

Ziba: Continually expanding the scope of design

Steve Lee (@steveleedesign) is Senior Service Designer at Ziba (@zibapdx) a design and innovation consultancy based in Portland, Oregon in the USA. Steve talks to Design Transitions about Ziba’s practices in creating beautiful experiences, and what the expanding scope and … Continue reading

OU © 2012 . All rights reserved.

Optimal Usability: Pursuing world class customer experience

Trent Mankelow (@trentmankelow) is Co-founder and CEO of New Zealand-based user experience consultancy Optimal Usability (@OptimalNZ). Since 2002 Optimal Usability have only gotten bigger and better and here Trent share’s with Design Transitions his company’s story, the heart of its … Continue reading

Doingnottalking_by_KirstySinclair © 2012 . All rights reserved.

WorkPlayExperience: Bringing Drama to Service Design

We spoke with Adam StJohn Lawrence (@adamstjohn), who describes himself as a a customer experience and service design consultant, a professional comedian and an actor. Together with service innovator Markus Hormess (@markusedgar) working under the name of Work•Play•Experience, they use … Continue reading

InWithFor_TACSI © 2012 . All rights reserved.

InWithFor and The Australian Centre for Social Innovation (TACSI): Blending design with social science and policy

Chris Vanstone (@chrisvanstone) Co-founder of social business InWithFor (@InWithFor) works with The Australian Centre for Social Innovation (TACSI) (@OzInnovation) to lead the centre’s Radical Redesign Team. The team takes on some of Australia’s most complex social problems using an approach … Continue reading

claro_people © 2012 . All rights reserved.

Claro Partners: Transforming Understanding into Value

We spoke with Aldo de Jong and Rich Radka, co-founders of Claro Partners (@claropartners) about their current and future practices. Claro Partners is based in Barcelona and was launched by Aldo and Rich two years ago. They work at the … Continue reading

snook_feather © 2012 . All rights reserved.

Snook: Moving to Transformational Design

We asked Lauren Currie (@Redjotter) from Snook (@wearesnook) a design company based in Glasgow, UK, to share some insights into their practices and views on the current drives of change in design. 1. Tell us about Snook’s design practice and … Continue reading